Book of Heroes — Michael T. Coletti

Acted as the primary communication point between Design, Art, and Engineer team members.
Managed team stand ups to track tasks, coordinate reviews, and resolve workflow obstacles.
Managed team design meetings for new features and content being added to the game.
Managed and set testing expectations with QA, ensuring show-stopping issues are dealt with effectively and efficiently.
Provided ongoing risk assessments to production team with respect to weaknesses, bottlenecks, and risks to schedule and quality.
Correlated localization process of seven languages through publishers and outsourced vendors.
Customer Service representative - resolved player issues and converted issues into clear and concise bugs through JIRA for the development team.
Community Manager - engaged with players on the forums, polls, newsletters, and in-game chat.

Designed three new classes: Frost Knight, Flame Warden, and Inquisitor.
Designd new content raids, quests, items, and combat mechanics for players and monsters.
Iterated on annual game events, which included Holiday themed monsters, bosses, and items.
Designd sales and promotions based on live metrics to increase and maintain retention.

“BoH focuses on guild collaboration, an elaborate reward system, and some of the best story writing I’ve seen in an independent mobile game.”

— Engadget